Support
Frequently asked questions
Short answers on scope, compliance, pricing, security and the API.
Product & scope
What exactly does TRA Studio do?
It guides you through a Cyber Resilience Act threat & risk analysis and maps CRA, NIS 2 and IEC 62443 requirements onto your secure development process, then exports the documentation you need to keep.
Is TRA Studio a GRC platform?
No — and that's deliberate. GRC suites manage your organisation's controls and policies across many frameworks (ISMS, ISO 27001, business continuity, supplier risk). TRA Studio works one level down: it produces the product-level evidence the CRA actually requires for each device or software product — the guided threat & risk analysis, the Annex I risk assessment, requirement-to-development traceability, and a shareable conformity dossier. Many manufacturers run a GRC tool for organisational compliance and TRA Studio for their products.
Is TRA Studio a certification?
No. It is a documentation aid that helps you produce and maintain the evidence. It does not issue certificates or constitute legal advice.
Do I need a compliance expert to use it?
No. The guided workflow has an opinion and pre-fills templates per product class, so a small team can complete a TRA without an in-house specialist.
Compliance
Does the CRA apply to my company?
If you place products with digital elements on the EU market, very likely — the CRA has no SME exemption. Run the free CRA / NIS 2 check to find out where you stand.
How is NIS 2 different from the CRA?
NIS 2 targets your organisation's risk management and incident reporting once you are an essential or important entity (from roughly 50 staff or €10M turnover). The CRA targets the products you place on the market.
Which standards are covered?
The full CRA set and the NIS 2 entity obligations are seeded out of the box, with IEC 62443-4-1 and BSI TR-03183 coming soon. You can import additional standards as JSON bundles.
Pricing & plans
Is there a free option?
Yes. The CRA / NIS 2 self-check is free, and Starter is free during the test phase until 31 October 2026.
What are add-ons?
Optional extras on top of a plan: additional users, more products / TRAs, extra standards packs, SBOM generation and priority support.
Can I cancel anytime?
Yes. Plans are flat monthly with short terms, and annual billing saves two months.
Data & security
Where is my data hosted?
In Germany, with EU data residency for the cloud service. An on-premise deployment is available for evaluation only.
How is my data protected?
MFA, an append-only audit log and full data export are built in, and security-relevant changes ship with tests.
API
Is there an API?
Yes. TRA Studio is API-first: the backend exposes a documented REST API you can automate against. The full interactive reference is available once you're signed in.
